1.6 Simple But Essential: Don’t Miss An Order

1.6 Simple But Essential: Don’t Miss An Order


You have launched your website, getting traffic and ready to receive orders! But just a second, could you be getting orders and missing out on them?  Every store owner waits for that special moment when sales and money start pouring in.  If it was an offline store, the process would be as easy as A-B-C; the client comes into your store, takes a look around, picks out a few pieces and comes to the cashier. Simple, right? However, with an online store, the process is a bit different.  In the following article, we will go through the essentials in order to make sure that all the required is setup correctly in order not to miss a single penny!


Order notification

In order to know how to setup your order notification, kindly follow the steps below:

  • From your store’s dashboard, go to “System” > “Advanced” > “Settings”.
  • Click on “Sales Emails” under “SALES”.
  • Then click on “Order” tab to expand it, and set the following:
    • “Enabled”: Set it you “Yes”.
    • “Send Order Email Copy To”: Add you email in the text field, if you have more than one, add them all, separated each by comma.

GW 1.5.1

gw 1.5.1

  • Once you finish click on “Save Config” button.

Payment failed email

In order to know how to setup the payment failed email, kindly follow the steps below:

  • From your store’s dashboard, go to “System” > “Advanced” > “Settings”
  • Click on “Checkout” under “SALES”.
  • Then click on “Payment Failed Email” tab to expand, and fill in the following:

GW 1.5.2

gw 1.5.2

  • “Send Payment Failed Email Copy To”: Add your email in order to receive a copy from the email that should be send to the client in case there is any failed in the payment processing.
  • Once you finish click on “Save Config” button.


By the end of this article, you should be able to configure your store’s order notification and payment failed email.

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