How To Manage Your Orders

How To Manage Your Orders

Introduction


When a customer clicks on the “Confirm & Pay” button on your store's checkout page, an order will be created. This is called “Sales Order”.




The importance of processing order your Customers’ orders:


1- Notifying your customers.

2- Accurate Sales reports.

3- Shipment management.


Now, it’s your job as a merchant to process the order, how? Let us guide you through this:

When an order is received you should Invoice it once it's paid,
and ship once you get the order delivered.

Invoice:

  • From the admin panel go to Orders

  • You will find the new order that had been created by the customer in the table

  • Click on Generate button under Invoice column

  • You can now download the PDF and maybe print the invoice

Note: you can also invoice the Cash on Delivery orders once you confirm with the customer the order & there Address for Shipping/Delivery.


Ship:

  • From the admin panel go to Orders

  • You can click on the order that is shipped

When the customer placed an order, the order will be received as shown below:


  1. Click on Mark as Shipped to ship the order
  2. The order now is Completed

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